Bluewater Panglao Beach Resort

The Bluewater Panglao Beach Resort is a luxury resort in Bohol features 54 elegantly appointed guestrooms and villas. 
 
Grant Amount Awarded: $15,281.89 (USD)
 
They were awarded a grant to train 115 employees in: 
  • Food Safety and Sanitation Practices and advance food handling practices  
  • Improving Professionalism in the resort Industry Setting
 
Anticipated Outcomes: 
  • Improvement in Guest Service Index for Quality of Food from 50% to 70% after two months of training
  • Increase in number of repeat guest within three months, especially in the restaurant and banquet service
  • Improvement of Trip Advisor rank, from rank 4 out of 5 to 5 out of 5 
  • Improvement in Guest Service Index from 88% to 95%
  • Reduction of guest complaints from 10 complaints per month to 7 complaints per month

DOT-ADB-Canada Improving Competitiveness in Tourism is a technical assistance project for the Department of Tourism, administered by the Asian Development Bank and funded by the Government of Canada.


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